WorkSafe Transport Melbourne

Yes. Booking Melbourne Taxi is an approved WorkSafe Victoria transport provider. Eligible WorkSafe injured workers can use our service for approved transport related to their workplace injury treatment, with the cost billed directly to WorkSafe on their behalf. WorkSafe transport covers travel to medical appointments, rehabilitation sessions, physiotherapy, specialist consultations, occupational therapy, and other treatment services covered under a WorkSafe claim. Our drivers are professional and discreet, and understand the confidential nature of WorkSafe-related travel. We provide compliant tax invoices for every WorkSafe trip with all required claim reference information. To confirm whether your transport needs are approved under your WorkSafe claim, contact your WorkSafe case manager or employer before booking. Call Booking Melbourne Taxi on 0450 098 997 with your WorkSafe claim number to arrange your first transport booking.

WorkSafe Victoria covers reasonable transport costs for injured workers attending approved medical and rehabilitation appointments related to their workplace injury. Covered transport typically includes travel to your treating general practitioner, specialist physician, physiotherapist, occupational therapist, psychologist, or approved rehabilitation facility. Transport costs must be reasonable relative to your location and the destination and must be approved as part of your overall treatment plan. For transport claims to be approved, the appointment must be pre-authorised by WorkSafe or your case manager where required. Booking Melbourne Taxi bills WorkSafe directly using your claim number, so you do not pay out of pocket for approved trips. For clarity on exactly which transport expenses are covered under your specific WorkSafe claim, contact your WorkSafe case manager or call WorkSafe Victoria directly on 1800 136 089. Our team at 0450 098 997 can also advise based on our experience with WorkSafe billing requirements.

To organise WorkSafe transport with Booking Melbourne Taxi, call our team on 0450 098 997 with your WorkSafe claim number and employer details ready. We will ask for your claim number, the name of your case manager if you have one, the treatment facility address you need to travel to, and the date and time of your appointment. We will then confirm whether your transport is covered under your WorkSafe claim and set up the booking accordingly. For your first booking, it may take a brief period to verify your claim details with WorkSafe before we can confirm direct billing -- we recommend calling at least 24 to 48 hours before your first appointment to allow time for this verification. Once your claim is set up in our system, subsequent bookings are straightforward and can be made with short notice. Your driver's details will be sent by SMS before each pickup. Call 0450 098 997 to get started with your first WorkSafe transport booking today.

Absolutely. Booking Melbourne Taxi specialises in setting up recurring transport schedules for WorkSafe clients who attend regular ongoing rehabilitation or treatment appointments as part of their recovery plan. Once your WorkSafe transport is approved and your claim details are set up in our system, we can create a standing schedule for all your regular appointment dates -- for example, twice-weekly physiotherapy, weekly specialist reviews, or daily rehabilitation program attendance. Standing schedules are confirmed in advance so you always have a guaranteed driver and confirmed pickup time for every appointment, with no need to re-book each session individually. If your appointment schedule changes due to treatment progress or specialist referrals, call 0450 098 997 and we will update all future bookings accordingly. We understand that WorkSafe recovery is often a multi-month process, and reliable consistent transport is an important part of treatment compliance. Our team is committed to supporting your recovery journey.

Booking Melbourne Taxi has flexible processes for managing changes to your WorkSafe transport schedule. We understand that recovery from a workplace injury does not always follow a fixed timeline -- appointments may be added, cancelled, or rescheduled as your treatment evolves. If your appointment is cancelled or rescheduled, call 0450 098 997 as soon as possible to update your booking. Cancellations with at least two hours' notice will not incur a cancellation fee. For changes to your ongoing recurring schedule -- such as adding a new treatment appointment or adjusting pickup times -- contact our team and we will update your schedule immediately. If your WorkSafe claim status changes or your case manager advises that certain transport is no longer covered, notify us so we can update your billing arrangement accordingly. Our team is experienced with WorkSafe transport administration and will work with you to keep your transport running smoothly throughout your recovery.